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Our Vibrant Culture

We built National Interstate around our customers – the people behind the policy – and we're building insurance careers around you. It's more than just a job: it's about relationships, teamwork and giving back to the community.

Visibility

Our team members, all the way up to the executive team, are all about transparency.

Community Focused

Communication

From chatting with our CEO to monthly all-employee meetings, we hear you. And we value your input.

Opportunity

We value promoting from within, and many of our positions offer long-term career paths.

Tremendous Growth
Top Notch Company
Multiple Award Winner

Strength & Stability

  • 25+ years of strength & stability
  • Northcoast 99 winner for six years
  • Named Cleveland Plain Dealer Top Workplace (2016-18)
  • Monster Innovation Award Finalist (2016)

Company Perks

Be excited about where you work, and get more invested in your job. Our company perks are what really count: ways for you and your family to live, work and play better, all with greater purpose.

Work Hard, Play Hard

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Work Hard, Play Hard

Enjoy monthly socials, annual Summer and Winter Parties and an on-campus game and activity room where you can show off your ping pong and foosball skills.

Health & Fitness

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Health & Fitness

At NATL we encourage our team to stay healthy and fit. Our Total Rewards Program goes beyond typical benefits by focusing on overall wellness with an onsite fitness center, Annual Health Fair, and monthly wellness newsletters.

Enjoy Your Time Off

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Enjoy Your Time Off

Paid time off is available for our team to enjoy what's important to them, like a trip to Athens, Greece, an excursion through the Hoover Dam or simply staying local for a staycation.

Charitable Events

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Charitable Events

Build modified ride-on cars for children with disabilities, compete against other departments in our food drive and stop by the annual mobile pet adoption center to spread some love to our four-legged friends.

Get Rewarded

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Get Rewarded

In addition to annual bonus opportunities, you'll have access to a point-based wellness program and discounts on products and services; think deals from your favorite brands and exclusive events through a perks program.

Career Growth

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Career Growth

We know that employees see career advancement and promotion as most representative of a company's development possibilities, so we put you in the driver's seat of your career.

Fuel Up

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Fuel Up

Stop by The Stoplight Café before you hit your workstation for a cup of Joe, then head over to our brand new, state of the art cafeteria for lunch or an impromptu snack break.

Great Location

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Great Location

We're located midway between Cleveland and Akron, right off Interstates 271 and 77, offering 30-minute or less trips to CLE and CAK, the Dawg Pound or a RubberDucks game.

Free On-site Parking

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Free On-site Parking

Free, as in you don't have to pay to park at your job each day.

About Us

Our mission is to develop and execute industry-leading insurance programs focused on customers in specialty niche insurance markets related to the commercial transportation industry.

In 1989, National Interstate Insurance opened its doors with the idea that customer service and personal attention mattered. That clients were more than policy and claim numbers, they were people. With real lives, real questions and real needs. We built National Interstate around our customers. And in the process, we built one of the leading specialty property and casualty insurance companies in the country.

Leading the industry for 29 years, we started as a passenger transportation insurance carrier initially, then expanded our product offerings and added Alternative Risk Transfer programs to more broadly serve the transportation industry.
Leading the Industry for 29 Years
NATL Headquarters
Over 700 Employees

We provide insurance solutions that address the unique needs of our customers, which include passenger, moving and storage and truck transportation companies. National Interstate and its insurance subsidiaries, Vanliner Insurance Company and Triumphe Casualty Company, are rated "A" (Excellent) by A.M. Best Company.

At our campuses located in Richfield, Ohio, Kapolei, Hawaii and Fenton, Missouri, we're proud to employ over 700 team members.

Become Part of an Award-Winning Company

  • Cascade Growth Award Winner
  • Smart Business Customer Service Award Winner
  • CEO Named Smart 50 Honoree two years in a row
  • Rated "A" (Excellent) IX by A.M. Best Company
Award Winning
Award Winning
A Strong Family of Companies - Great American Insurance Group

National Interstate is a member of Great American Insurance Group (GAIG), whose parent is American Financial Group, a Fortune 500 company. With 6,700 employees in over 120 locations worldwide, GAIG focuses on building relationships and linking people to numerous career paths.

Our Teams

We are a fast-paced company that provides fresh, innovative insurance solutions for everything from school buses and heavy equipment vehicles to ambulances.

Life at NATL

While we're all committed to working hard, serving our customers and reaching our goals, we also make sure we enjoy ourselves and each other.

Member of Great American Insurance Group
National Interstate Insurance - Member of Great American Insurance Group
Vanliner Insurance Company - Member of Great American Insurance Group